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| A Quarterly Newsletter from Catholic Charities - August 2003 |
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Catholic Charities Re-Certified by
National Social Service Accrediting Organization |
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One of 15 COA accredited social service agencies in Los Angeles, Santa Barbara and Ventura counties, Catholic Charities has been accredited since 1984. Accreditation by COA is compared to the Good Housekeeping Seal of Approval. It attests that an organization meets the highest national standards and is delivering the best quality services in the communities it serves. The accreditation process consisted of a peer review by COA team members. During the assessment, Catholic Charities compliance with best practice organizational and service standards was considered. Organizational standards included those for human resources, financial and risk management, and continuous quality improvement. Examples of the 39 service standards used by the COA evaluators were criterion for case management, family strengthening programs and supportive services. As one of over 1,000 COA accredited private and public organizations that serve children, individuals and families in the United States and Canada, Catholic Charities offers a wide range of social services in Los Angeles, Santa Barbara and Ventura counties. During the last fiscal year, the agency served more than 229,000 clients. For more information about the programs and services offered by Catholic Charities of Los Angeles, call 213 251-3400. |
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